Technical Support
NewEra Software Technical Support is available 24 hours a day, seven days a week.  
Contact us at 1-800-421-5035 or 1-408-520-7100.   

If you call during business hours, you will receive immediate attention.  If your call is made outside of business hours, you will receive instructions on how to contact a Technical Support Representative or a Technical Support Manager.

If your needs are less pressing, send an email to  
Expect a response within 24 hours.

You may also submit a Support Request by completing the form below.

Email Address:    
Use the text box below to describe your problem / support request.